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Explore a career at ARCH!
Careers
We offer rewarding career opportunities to people who will help us drive our mission forward.
Take a look at our open positions and see what you need to become the next member of our winning team!
Hear from Our Team
It has been a pleasure working at ARCH. I truly appreciate with everything that I have learned here. This has been invaluable 3 years, and I look back on this time with extreme gratitude. ARCH has been and will always be my first place to look to when I am in the education consulting field. ARCH consultants are passionate and dedicated in what they do, and always helpful in supporting students and parents to aim and achieve their goals. Furthermore, as students receive professional guidance to top schools, they can also rely on ARCH consultants to encourage and enable them to find their own path and to grow as young adolescents.
I feel proud to be a part of the ARCH community, a team of dedicated educators who are eager to make a positive impact in our students’ lives. As ‘ARCHERS’ we’re recognized for our unique contributions, yet our greatest achievements are those that we accomplish together as a team. From supporting our students to unlock their intellectual interests to encouraging them to brainstorm innovative ways to make the world around them a ‘better place’; it has been an incredible experience to collaborate with fellow ARCHERS on guiding students to reach their fullest potential. I feel honored that students have entrust us to guide them in their education; I deeply value this responsibility and continually strive to explore ways to better support students in their education journey.
As a former student who obtained a full scholarship to study Law at Oxford University with ARCH Education's professional guidance, it was a privilege to work at the institution almost ten years later. The mission of ARCH Education is to help students bridge gaps in their education, and it has been truly impressive to witness first-hand how ARCH Education achieves its mission by helping hundreds of students every year through providing its students with access to top quality academic advisors, tailored advice based on students' strengths and the latest statistics, as well as on-going monitoring to track students' progress. As Assistant Director of Business Development, ARCH Education provided me with the autonomy to plan and execute career programs of my own design. With my previous work experience in the legal industry, I have been very appreciative of the guidance and support that my colleagues provided whenever I required assistance. I also had the privilege to simultaneously act as a Consultant in the UK University Admissions team, which enabled me to gain an in-depth knowledge on the university admissions process and different academic pathways for secondary school students. Working at ARCH Education has provided me with valuable insight as to how a top-tier education institution in Hong Kong operates, and I am grateful for the opportunity.
My time at ARCH has been transformative. From the support I have received from my colleagues to the excitement of guiding students towards their dreams, my experience here has been incredibly rewarding. By equipping me with rigorous training and providing me the freedom and flexibility to generate new ideas for the company, ARCH empowered me to truly make an impact. Every discussion with a colleague or meeting with a student challenged me to think in radically new ways. I feel confident that my time here has made me a better teacher, a better team member, and, ultimately, a better person.
Working at ARCH has been a dream. I love having supportive colleagues who I can really collaborate on projects with and rely on to help me when things get challenging. It’s important to me that I not only respect and get along with my co-workers, but that we work together well as a team. The work at ARCH has always been stimulating and I appreciate that my potential is always recognized and encouraged. I am able to work with management to create realistic goals that support my intended career path and gain experience in a variety of areas of interest. The flexibility granted to me has been especially wonderful and I know that the management team trusts me and my work.
Working at ARCH, I feel privileged to watch students explore their interests, discover their passions, and grow as emerging leaders. I’ve thoroughly enjoyed working with our students one-on-one through passion projects that help them develop a strategic profile – exploring interests that range from WWII history to Refugee art projects. During the essay brainstorming process, I am grateful to listen to students and help them realize the golden threads that have permeated through their various passions and activities, whether they are emerging scientists, entrepreneurs, or diplomats. I am fortunate to help them refine their potential as part of their educational journey.
Client Services
Reporting to the Center Operations Manager, this role will be responsible for providing excellent customer service to our clients and building relationship with them by listening to their needs sincerely and offering professional advice. If you enjoy working in a multicultural environment and are passionate about education industry, this is the dream job you’ve been looking for. Join us NOW and find your direction with ARCH.
- To assist Manager in keeping close contact with prospective parents with focus to provide seamless customer experience, monitor the conversion from inquiries to admissions. Incumbent should be an advocate for the center and fully understand the school culture and educational philosophy.
- To handle the admission process such as responding to inquiries, conduct info sessions, review applications, make offers, process payments with proper documentation. Incumbent should handle the work in a professional customer service manner and achieve results timely and with accuracy.
- To be the main point of contact to prospective parents and build relationship by providing personalized attention. Incumbent should be a helpful listener who understands parents’ needs and offers solutions to address their needs.
- To offer advice to prospective patents and share pertinent information about the uniqueness of our school curriculum and programs, and enrolment process.
- To manage physical documents and digital data with sensitivity and in an accurate and timely manner.
- To handle ad-hoc tasks as required.
Key Requirements:
- A university degree holder.
- Minimum of 2 years of work experience.
- Excellent communication skills, proficient in English and Chinese.
- A team player who is customer-oriented, attention to details, adaptive, has strong interpersonal skills and work integrity.
- Vaccination is a must.
Desirable Requirements:
- Exposure to admissions, sales and marketing in the education sector is an advantage.
Recruitment and Data Collection Policy:
We are an equal opportunity employer. All data collected will be used for recruitment purpose only and will be kept strictly confidential. It is our policy to retain the personal data of unsuccessful applicants for future recruitment purposes for a period of 12 months. Information provided is for assessing your suitability to assume the job duties of the post for which you have applied and to determine preliminary remuneration and benefits package to be discussed with you subject to selection for the post. It may be disclosed to the officers of ARCH Academy Limited or its subsidiary or associate companies responsible and authorized to process the information for purposes relating to recruitment and appointment. Under the Personal Data (Privacy) Ordinance, you have the right to request access to, and correction of personal data in relation to your application. If you wish to exercise these rights, please contact our Human Resources Manager in writing at Unit 202-205 Wilson House, 19-27 Wyndham Street, Central, Hong Kong or emailing to hr@arch-education.com